Delete Account and Data Request

For Xovix users

If you would like to delete your Xovix account and associated data, submit a request using one of the methods below.

Option 1: Request by Email

Send your request to: idev.query@gmail.com

Please include:

Your account email (or provider used to sign in: Google/Apple/Guest migration info).
Your in-app display name (if available).
Subject line: Xovix Account Deletion Request.

Option 2: In-App

Open the app and go to Profile → Delete Account and confirm deletion.

What gets deleted

Account profile data.
Game history and related gameplay records linked to your account.
Cloud data associated with your user ID in our backend services.

Data retention notes

Purchase transaction records may be retained where required by law, fraud prevention, or tax/accounting compliance.
Minimal technical logs may remain in backups for a limited period, then are automatically deleted.

Processing time

We aim to process deletion requests within 7 business days.

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