Delete your account or data
You can request deletion for FramePop without reinstalling the app.
Email from the address associated with your account, state the app name, and say whether you want only this app's cloud data removed or your shared idevali app account deleted. We may ask you to verify ownership. Never send passwords, payment card details or verification codes.
Email a deletion requestDelete in the app
Open Settings, then your account page. Use the cloud-data deletion or account-deletion option and read the confirmation. A recent sign-in may be required to confirm account deletion.
What is removed?
An app-data deletion removes that app's cloud content such as saved backups while retaining the account and credit wallet. Full account deletion removes the shared account's cloud data and credit wallets across FramePop, VoxVibe and PennyPlate. Files already saved on your device are not removed remotely.
What may remain?
Limited transaction, security and fraud-prevention records may be retained where needed for legal obligations or preventing repeated introductory-credit abuse. Temporary generated result files are scheduled for deletion after seven days. Copies already shared or downloaded by another household member may remain on their device.
Shared sign-in identities
If your sign-in identity also belongs to another service in the Firebase project, the app may protect it from automatic identity deletion. Contact support so we can coordinate the request without deleting unrelated service access.
Publisher: idevali · Contact: idev.query@gmail.com.